* Before and Aftercare Instructions *

 Before your fill or full set:

• No caffeine or stimulants 4 hours before your appointment.
• Arrive with clean lashes & face. This means no makeup or residue on the lashes or skin.
• Remove contact lenses.
• Put your phone on silent, vibrate, DND. Respect the provider’s time & work space.
• Check: Do you need to restock on aftercare supplies?

After your set:

•  Avoid steam & getting your lashes wet for the first 24 hours.
• Do not rub your eyes or pick at your lash extensions.
• Do not use oil-based products.
• Do not curl your extensions.
• Only use a lash cleanser on your extensions. No facial or body soaps.
• Avoid mascara and waterproof makeup.
• Blot lashes dry after showering, blow dry on cool setting or use a handheld fan.

Make it make sense!

We ask for no caffeine intake 4 hours before your appointment because the eyes tend to flutter from the stimulates - making it difficult for the tech to safely apply the extensions. We refuse to put our clients or professionals in harm’s way.

Arriving with clean lashes & skin allows for better retention and the overall procedure. If your skin isn’t clean, the tech isn’t able to properly place the lash tape/eye pads for appropriate preparation. When your lashes are dirty, we aren’t able to attach the extensions to the natural lash - we are attaching it to the residue sitting on top of your lashes making it more possible for fall out since there’s no proper attachment. Hence, when you cleanse your lashes, extensions will fall off as the dirt is being rinsed off.

Please be aware that your provider is giving you her undivided attention during your appointment. Because of timing and the level of coordination & precision, we do not want to be taken out of concentration to look at your phone to advise you of who’s calling or help you answer the phone. We understand that emergencies happen but please let your friends/family know that you’ll be at an appointment at such time & cannot respond until you’re done. Try AirPods.

Your provider reserves the right to refuse service if the client does not abide by these rules & policies.

Before your facial:

• Wear comfortable clothing.
• Arrive bare-faced if possible.
• Skip any strong at-home facial treatments the week before your appointment. Skip exfoliation 3 days prior.
• Avoid sun & tanning 5 days prior.
• Advise your facialist of any allergies or skin concerns.

After your facial:

• Do not wash your face tonight after your facial.
• Avoid exfoliating products on your face for 3 days.
• Do not apply makeup for the first 24 hr.
• Avoid sun/UV light for 3-5 days.
• Drink adequate water to stay hydrated.
• Moisturize frequently with a gentle facial moisturizer.
• Do not have any other facial treatments for at least 48 hr.
• Avoid acne products with retinols or salicylic acid for 3 days.
• Avoid hot showers, saunas, and hot baths for 48 hr.
• Do not have any waxing or laser treatments on face for 1 wk.
• Avoid touching and picking your skin.

Instructions:

• Ensure hair is 1/4 of an inch long (2 weeks of growth post-shaving).
• Limit caffeine intake on the day of your appointment.

24 Hr Before your Wax Appointment:

• Only use a gentle cleanser on the area.
• Do not tan in the sun or tanning booths, do not use self-tanners.
• Do not over exfoliate the area being waxed.

48 Hr Before your Wax Appointment:

• Do not use products that dry out the skin. Gently exfoliate the area.
• If pregnant, you are more likely to have higher sensitivity & bruising.
• Females are generally more sensitive on and near her period.
• Schedule your wax appointment 48 hr before special events.

24 Hr AFTER your Wax Appointment:

• Avoid touching the area. Do not exfoliate the area.
• Shower in cool temperature. Avoid saunas and steam rooms.
• Avoid exposing the waxed area to sun/UV light.
• Do not exercise or swim.
• Fragrances, deodorants, lotions & certain soaps can cause irritiation. Keep the area dry and clean (with anti-bacterial wash).

3-10 Days AFTER your Wax Appointment:

• After 3 days, the skin will begin to close over the hair follicles. Gentle exfoliation on the area 2-3x/week will help the new hairs from becoming ingrown hairs. Moisturize the area afterwards.
• Schedule your next waxing treatment. Proper aftercare will ensure a more comfortable follow-up treatment.